About
What started as an early interest in human psychology, decision making, and human-computer-interaction has now become a fully fledged career spanning Service Design, Operations, and the wonderful world of customer experience. My time at Google, Lyft, Twitter, and most recently Headway have all been rewarding experiences learning the ins and outs of what makes a good customer experience, dealing with teams across user research, product, content strategy, strategy/operations, and of course design.
Learn more on Linkedin, or contact me.